Features Maintenance
Maintenance feature

In-App Messaging for Maintenance Requests

Replace scattered tenant texts and vendor emails with one organized thread tied to the maintenance request.

No credit card required Free for up to 2 units Built for 1–50 units
Property Peace

Feature workflow

Maintenance messaging features

1

Tenant submits request

The message, photos, and property details start in one ticket.

2

You coordinate work

Reply, assign vendors, and keep status updates in the same place.

3

Close with history

Resolved requests keep their full communication trail for future reference.

Maintenance communication gets lost everywhere

  • Tenants text photos, vendors reply by email, and updates disappear in separate threads.
  • It is hard to know who said what, when, and what still needs follow-up.
  • Important repair context gets lost before tax or deposit questions come up.

Keep every maintenance conversation attached to the work order

  • Tenant messages, photos, notes, and vendor updates stay with the request.
  • Landlords can review the full history before approving, scheduling, or closing work.
  • Everyone gets clearer updates without searching old texts.

Everything included

Maintenance messaging features

Message threads tied to each request

Photo and document context

Tenant and landlord updates in one place

Vendor coordination notes

Request status history

Mobile-friendly communication

Why it matters

Less chasing, more clarity

Avoid losing repair details in personal text threads.

Give vendors better context before they arrive.

Create a better record for recurring issues or deposit questions.

Help tenants feel informed while work is being handled.

Related landlord tools

Keep building your workflow

Feature FAQs

Can tenants send photos?

Yes. Tenants can submit maintenance context, including photos, so landlords and vendors understand the issue faster.

Are messages attached to the request?

Yes. The goal is to keep the conversation connected to the maintenance item instead of scattered across texts and email.

Can vendors be coordinated from the request?

Property Peace helps landlords keep vendor notes, costs, and updates connected to the work order.

Ready to make this easier?

Start free with Property Peace. No credit card required, and built for independent landlords with 1–50 units.

Organize Messages Free